Authenticity

All products are authentic and genuine; all our goods come directly from the brands legal channels. Mansi Eyewear is a certified dealer for all the brand listed on our brand page! All products come with 12 months Manufacture Warranty.

Payment Method

    All transactions are processed through secured payment systems, you can choose from
  • Cash on delivery
  • Credit Cards (visa, MasterCard)

Delivery

3 – 5 working days. Delivery powered by Aramex

Replacement, Returns & Refund

  • Any product can be returned “ in its original state & package” with free shipping fees
  • In case the product received is damaged , defective or not as shown on website, please notify immediately our customer service team ( 01025550028) for an expedited replacement or a full refund with free shipping fees.
  • Replacement or refund request can be placed within 48 hours after your order has been delivered.

How it works

Steps for Replacement, Return & Refund

1

Call

Call Customer Service (01025550028)

2

Pick up

Pick up will arrive at your door

3

Package inspection

Mansi Eyewear Personnel will inspect the refunded Item

4

Replacement /Refund

Online Payments will be refund to cards and Cash payment will be delivered to your door

Terms and Conditions

  1. All online payments on-line are processed through secured payment system.
  2. Mansi program “One for one” is only applicable to prescribed eyewear.
  3. All products made to customers own specification such as custom made prescription lenses and sunglasses are non returnable.
  4. All delivered products will require a personal signature upon delivery. In case the client is notavailable please notify our Customer Service team (01025550028).
  5. All delivered products are insured against damage or loss by Aramex.
  6. Once you receive your order you become the owner of the product and will be held at your own risk. We cannot be held liable for their loss or damage.
  7. To receive “Student Discount” a copy of your ID is requested; please contact our Customer Service team for details.
  8. Unless otherwise expressly stated in our terms and conditions, all notices and comments from our clients must be in writing to our customer service team email [email protected]
  9. Any offer cannot be used in conjunction with any other offer unless stated otherwise.
  10. To cancel your order please contact our Customer Service team within 12 hours of placing your order.